I can't respond to other clients reviews but I can tell you my husband was searching for an engagement ring approx. 5 years ago and ask to have a certain NATURAL stone found and a setting. They brought him back several stonea from the jewelry show and he picked one and it is beautiful (try to get that service anywhere, you want find it). I am from Valdosta and moved when I got married but when I come to town, I go in and ask them to clean my CUSTOM ring and they do every time with no problems.You would not believe the complements I get on my set. You will not find another like it , it is an AK piece. So please go in and ask question regarding expertise on jewelry and you will see they do know what they are taking about and will work with you on the most important jewelry purchase of your life.
Maria E. Thompson
Joanne is fantastic!
I have been a faithful customer of J.Carbones and can only think of one thing. They treat you like "family". Impeccable service, exquisite and unique Jewelry and Gifts and they stand behind everything they sell. Come see what you have been missing. Valdosta is lucky too have such a great Jewelry store.
Sincerely,
The best Jewelry store in town. These people know what they are talking about. Great gemologist. The prices are very reasonable compared to the quality that they offer and Hope is a very patient person with the customers.! Great job guys A+
I can believe the reviews because this place is terrible. I'm sure that she, being the lady in charge, was and is very rude. She attempts to be degrading. She talks over you and not to you. She tells the other customers her version, which is a lie and completely none of their business, about the issue you're trying to have resolved. She behaved basically like a hood-rat, someone with no home training and no manners. You are only shown respect if you agree with her. She is like a rattle snake, you don't see her coming. She just explodes. She threatened to call the police on me after she blew up in her place of business. I encouraged her to do so. I was hoping she would call so that they could see how she was behaving. I had taken a ring to her that means the world to me. She started by degrading the ring which based on the reviews seems to be a pattern. I almost left 2 rings for repairs but she talked her herself right out if that and I almost took my other ring back as well, something I will regret not doing. The band was bent and prongs needed to be replaced along with 1 diamond. End result, she called to tell me that while cleaning the ring 8 diamonds just fell out and went on to give me cost of putting them back in place. I told her "no mam." "You need to put my ring back the way it was when I brought it to you. " She hung up on me at least 5 times. She kept saying she was to busy all day to speak to me about my ring that she had damaged by dislodging diamonds. About 5 hours later, I showed up at the store. She had to talk then. I sat down to talk with her and remained in the chair until I left. She was up moving around slamming things, shouting, and being quite disrespectful. Thank God that I am mild mannered and well raised because she was like the devil trying to get a rise out of me. Then she threatened to call the police which I encouraged because her little show down was worthy of channel 10 news. I cannot say enough about this lady and this company. She respects NO ONE!
J Carbone Fine Jewelers is a US Jewelry Store based in Valdosta, Georgia. J Carbone Fine Jewelers is located at 1595 Baytree Rd, Valdosta, GA 31602, USA.
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