Want to start this off with a positive nod to the Valdosta Toyota sales team and their polite attitudes; the gentleman who helped me was a veteran. Very polite and informative. Worked with us to get the price we wanted on a lease. Two years later we tried to return the lease. We understood that terminating the lease early would mean paying it off in addition to a termination fee.
Anyways I'm just going to finish with this: Mr. Dillon was incredibly rude by yelling at my wife and cutting her off/accusing me of potentially being a scam artist, and is the reason we didn't purchase our next vehicle from this dealership. You as a consumer/supervisor of this man deserve to be aware of his poor attitude and phone etiquette.
This dealership was super clean and enjoyable. I came in on a Sunday to look at a vehicle, near closing time. Ron was super friendly and helpful. I didn't feel pressured during the visit whatsoever. Ron helped me save about $2500 and got me a vehicle to drive home the same day. I would recommend everyone to this dealer and to Ron specifically.
We spoke to a Mr. Bob Dillon and left the keys and vehicle with him. Two weeks went by and we called to inquire about progress on the "appraisal" he informed us of. He then told us that the car was gone as we had "voluntarily repossessed" the vehicle. He gets extremely rude with my wife, who was just asking what that phrase meant, before getting on the phone with and accusing me of "trying to pull something." We argued for a minute before hanging up and I prepared for the worst.
My salesperson, Kathy, was absolutely amazing!! In less than an hour she had me approved and had different payment choices for me to choose from, all within my range!! This was one of the best car buying experiences I have had and I have had quite a few. I left with the car I wanted and no added pressure. I am really happy with my experience at Valdosta Toyota and having Kathy as my salesperson!!
We decided to speak to someone else at the Toyota Finance office and got it all cleared up and they reassured us that the guy didn't know what he was talking about. Two weeks later we closed the account and we're rid of the car, no thanks to Mr. Dillon.
Brandon Hayes has been a good friend of mine for some years now and he knows how badly I’ve been wanting a 4-runner. He was even sweet enough to bring me cars to look at while I’ve been working all day. We finally found the perfect one and Brandon made it happen. The buying process was super easy and quick. I was in and out in no time in my dream car. If you haven’t been to Toyota Valdosta yet, go check them out. They will get you a great deal for what your looking for and the staff is amazing! Valdosta Toyota
I have had my car serviced at Toyota for nearly 6 years and I have always had a GREAT service experience. It is evident that Toyota truly cares about their customers and their customers experience. Thank you for always making me and my family feel like a priority!
Valdosta Toyota is a US Car Dealer based in Valdosta, Georgia. Valdosta Toyota is located at 2980 James Rd, Valdosta, GA 31601, USA.
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