P.S. if I could have gave 0 stars I would have.
Certain services have went up, but good people.
Went in to check on a leak and my car code read that I needed a coolant thermostat. However, not only did I need that but also a water pump. They did an amazing job finding the source of my leak and also repairing it within a day. They were busy so I had to drop my car off but they contacted me every step of the way- Hugh and Gary were my contact people and they kept me abreast of everything. They told me upfront the cost and charges for the repair before fixing it; also setting me up with an account in the store so that I could make a payment plan to pay off the remaining balance. My car is fixed, it's running well, and I'll definitely let them continue to handle my car needs.
I called the shop yesterday (11/14/2017) and spoke with the shop “manger” he was very rude. I asked him why was he charging me $13 per spark plug when Napa and Autozone had them listed on their website for $7.99 and his exact words were “well if you don’t like the prices you can take your car to another shop” to me that was rude and unprofessional. I then approved the extreme mark up for the parts, and told him I will bring the car in for repairs. When I got up there first thing the next morning 8:45am 11/15/2017 he quickly told me that “ I’m extremely busy and I can’t get to your car today. I was so upset from his unprofessional ways I quickly remembered how rude he was to me on the phone the day before, and I addressed it. After we exchanged heated words he then called the owner of this shop and told me to get out. Very rude and unprofessional business practices here, so I won’t be going back and encourage everybody else to stay far away.
BE ADVISED TAKE YOUR CAR ELSEWHERE. I wish I could give this Auto Repair Center 0 stars thats what they really deserve. My sister and I dropped her car off on a Friday to simply replace a part the manager told us it would be done by Mon. Monday comes around and now he hasn't touched the car he gives her a story that the labor alone will cost a least $300 however he could lower the price if she picked up the part from the dealer. She did and returned then he brought the price back up and said it won't be done until Wed. We are here today expecting to pick up the car and he has now told us it has a blown head gaskit. I'm trying to help my sister not blow a gaskit, 3 working days later, purchasing and delivering a part and $300 dollars down the drain and the car still isn't working. Now we have to have it towed at our own expense somewhere else. TERRIBLE SERVICE.
Good place to go for credit if you don't have money. Make sure u pay on time.
Anderson S Western Auto is a US Car Repair based in Valdosta, Georgia. Anderson S Western Auto is located at 204 E Central Ave, Valdosta, GA 31601, USA.
Please contact with Anderson S Western Auto using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Anderson S Western Auto opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Valdosta